Privacy

'Hotelie Pattie’ (hereinafter referred to as the “Company”) values customers’ personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection and related laws.
Through its Privacy Policy, the Company informs customers of how their personal information is used and protected, and what measures are taken to safeguard it.

Purpose of Collection and Use of Personal Information

Collection and Use Purposes

The Company uses collected personal information for the purpose of “inquiries and customer consultation.”

Provision of Personal Information

The Company does not provide users’ personal information to third parties, except in the following cases:

Items of Personal Information Collected and Collection Methods

Items Collected

The Company collects personal information such as for reservations and service applications.

Retention and Use Period of Personal Information

The Company destroys the collected personal information without delay once the purpose of collection and use has been fulfilled, without exception.

Matters Concerning the Installation, Operation, and Refusal of Automatic Collection Devices

Matters Concerning the Installation, Operation, and Refusal of Automatic Collection Devices

The Company operates devices such as “cookies” that store and retrieve your information.
A cookie is a very small text file sent to your browser by the server used to operate the website and is stored on your computer’s hard disk.

The Company uses cookies for the following purposes:

To analyze access frequency or visit time, identify users’ preferences and areas of interest, track participation in various events, and provide targeted marketing and personalized services.

Users have the option to choose whether or not to install cookies. By adjusting settings in their web browser, users may allow all cookies, receive a notification whenever a cookie is stored, or refuse all cookies.

Example of How to Refuse Cookie Settings

Example (Internet Explorer): Tools > Internet Options > Privacy'

Please note that refusing to install cookies may cause difficulties in using certain services.

Guidance on Complaints and Reporting of Personal Information Breaches

Civil Service for Personal Information

You may report any complaints related to the protection of personal information arising from the use of the Company’s services to the person in charge of personal information management or the relevant department.
The Company will promptly and adequately respond to users’ reports.
If you need to report or consult regarding other cases of personal information breaches, please contact the institutions below: